SOLUTIONS

Review exceptions, not questionnaires.

TrustVendor extracts answers from documents vendors already published, so your team spends time on gaps and exceptions — not on chasing SOC 2 reports and filling in spreadsheet rows.

Book a demo See the TPRM Workspace

“I spend three weeks per vendor collecting the same documents I collected last year. Nothing changed, but I still have to chase everyone for updated copies.”

— what we hear from TPRM teams

“Our assessment process is designed around what vendors are willing to share, not around the actual risk questions we need answered.”

— what we hear from TPRM teams

“By the time I finish an annual review cycle, the first vendor I assessed has already changed their subprocessor list twice.”

— what we hear from TPRM teams

Jobs to be done

What TPRM Analysts and Program Managers use TrustVendor to accomplish.

Review exceptions, not tickets.

When a vendor's subprocessor page changes, TrustVendor fires a signal with the exact diff — which entity was added, which jurisdiction it operates in, and whether your SCCs cover the new geography. You triage a single exception, not a full assessment. The rest of your vendor register continues monitoring automatically.

Start assessments with evidence already filled in.

TrustVendor pre-populates assessment templates from documents vendors have already published on their trust centres. Your team reviews the gaps — the questions a vendor's public evidence did not answer — rather than re-documenting things that are already in a SOC 2 report or a published DPA.

Replace the spreadsheet with a ranked risk register.

The portfolio view shows every vendor sorted by residual risk to your data — not alphabetically, not by contract value, but by what actually matters given the data classes and integration depth you share with each vendor. High-risk vendors surface to the top without manual scoring.

Build an audit-ready evidence archive automatically.

Every vendor claim in TrustVendor links to the exact character span in a hash-verified, immutable snapshot of the source document. When your auditor asks to see evidence that a vendor holds a current SOC 2, you share a link — not a PDF that may have been modified — and the hash verification runs client-side.

Product mapping

Your workflow, mapped to TrustVendor.

Your workflow	TrustVendor surface
Annual vendor assessment	TPRM Workspace — assessments
Exception triage when something changes	Signals & Lifecycle
Evidence request to a vendor	TPRM Workspace — evidence requests
Vendor risk ranking for program leadership	TPRM Workspace — portfolio by residual risk
Auditor evidence package	Evidence Viewer
Cross-portfolio question ("which vendors process PHI without a current BAA?")	Agents & Q&A

In the field

“TrustVendor found a subprocessor change our quarterly review would have missed by three months. That is the kind of thing that creates a HIPAA breach notification.”

— Dr. Sarah Chen, Acme Health

Cut vendor review time from 3 weeks to 2 days by replacing spreadsheet questionnaires with automated evidence extraction.

Read the case study →

Common questions.

How is this different from our current questionnaire tool?

Questionnaire tools help you send requests and track responses — the content still depends entirely on what vendors choose to self-report. TrustVendor is the opposite: it monitors what vendors have already published and uses that as the starting point for an assessment. Instead of waiting for a vendor to answer 300 questions, TrustVendor pre-fills the answers it can find in public evidence and flags the gaps for your team to follow up on. The two approaches are compatible: TrustVendor handles evidence discovery; your questionnaire tool handles structured vendor responses.

How do we handle vendors that do not have a trust centre?

TrustVendor monitors multiple source types beyond trust centres: subprocessor pages, status pages, Certificate Transparency logs, EDGAR filings for public companies, and published DPAs. For vendors with limited public presence, the evidence picture will be thinner — the assurance score reflects that honestly. For vendors where you need private evidence (a SOC 2 shared under NDA), TrustVendor accepts uploads and runs the same extraction and citation pipeline against tenant-uploaded documents.

Can TrustVendor replace our GRC platform?

TrustVendor is designed to complement your GRC platform, not replace it. TrustVendor is the evidence data layer — continuous monitoring, span-cited findings, and vendor intelligence. Your GRC platform remains the workflow, audit, and policy management layer. The most common deployment is TrustVendor feeding vendor risk data into Vanta, Drata, OneTrust, or ServiceNow via native integrations or the Vendor Pulse API.

How do signal-driven reviews work in practice?

When a monitored source changes — a vendor updates their subprocessor list, a SOC 2 report lapses, or a new CVE is disclosed — TrustVendor fires a typed signal with the exact diff and a severity rating adjusted for your relationship context. Your team receives this signal in Slack, Jira, Linear, or your configured webhook. You can acknowledge, investigate, and resolve the signal in the workspace, building a timestamped record as you go. You only review when something changes, not on a fixed quarterly schedule.

How long does it take to onboard a vendor register?

You can import your entire vendor register via CSV bulk upload. The identity resolver builds profiles for each vendor within 24 hours for vendors with public trust centres, and within a few days for vendors with limited public presence. Monitoring starts immediately after resolution — you do not need to configure anything per vendor beyond the data class and integration depth for each relationship.

Run a risk program, not an assessment factory.

Book a 30-minute demo. We will show you what TrustVendor already knows about vendors in your register — no data entry required.

Pre-populated assessments from vendors' own published documents
Signal-driven reviews replace calendar-driven cycles
Full audit trail with hash-verified evidence for every claim